Delivery Information

At Udeni Distributors, we strive to deliver your favorite tea dust and spices quickly, safely, and efficiently — right to your doorstep.

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📦 Delivery Areas

We currently deliver to:

• All regions within Sri Lanka

• Selected international destinations (Please contact us for availability)

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🚚 Delivery Timeframes

• Local Orders (Sri Lanka):
  📅 Delivered within 2–5 business days depending on your location.

• International Orders:
  📅 Estimated delivery within 7–21 business days (varies by country and customs clearance).

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💸 Delivery Charges

• Local Delivery (Sri Lanka):

  • Flat rate: Rs. [Insert amount] or

  • Free delivery on orders over Rs. [Insert threshold]

• International Shipping:

  • Calculated at checkout based on destination and package weight.

  • Duties and taxes may apply at customs, which are the responsibility of the customer.

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📦 Order Processing

• Orders are processed within 1–2 business days of confirmation.

• You will receive a shipping confirmation with tracking details once your order is dispatched.

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🛑 Delays & Exceptions

• Delivery times may be affected by public holidays, strikes, or natural disruptions.

• In such cases, we will notify you of delays as soon as possible.

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📞 Need Help?

If you have any questions about your delivery or need to change your delivery address, please contact us right away.